The Social Implications of Digital Transformation On Administrative Processes (A Case Study of District Swat)

Abstract

The current research study was about the social implications of digital transformation on administrative processes. The study has a great significance in the current era of modernization and technological development. The issue got great attention for his efficiency and accuracy in administrative processes. The study was conducted in district Swat, Khyber Pakhtunkhwa. The study is purely quantitative in nature. The data was collected through structured questionnaire from forty seven respondents of various departments and public masses through purposive sampling. The data was analyzed through simple frequency and percentage distribution tables. The analyzed data concluded that respondents were aware about various modes of digital transformation in various administrative processes. The study further concluded that digital transformation improved efficiency, data security and improved public interest about public services. The study recommended implementation of various technologies in public offices and a comprehensive awareness of people regarding digital transformation.